Question 1

What is Altigen Academy?

Accepted Answer

Altigen Academy is a professional training platform powered by eTraining. We offer hundreds of courses covering Microsoft 365, Azure, Power Platform, security, and more.

Question 2

How does the free trial work?

Accepted Answer

Every new subscription starts with a 5-day free trial. You get full access to the entire course catalog. If you cancel before the trial ends, you won't be charged.

Question 3

Can I manage a team subscription?

Accepted Answer

Yes! Our Team and Enterprise plans let you invite members, manage seats, and track team progress from a central dashboard.

Question 4

What payment methods are accepted?

Accepted Answer

We accept all major credit cards. Payments are securely processed through Rev.io. We never store your card details on our servers.

Question 5

How do I access courses after subscribing?

Accepted Answer

After subscribing, you'll be enrolled in the eTraining platform where you can access all courses, track progress, and earn certificates.

Question 6

Can I cancel my subscription?

Accepted Answer

Yes, you can cancel anytime from your dashboard. You'll retain access until the end of your current billing period.

Frequently Asked Questions